Why should an online help function only present static text and illustrations, like a book presented on screen? After extensive customer research in the U.S., Germany and China, CAPE prototyped a novel help system that supports users in learning new clinical applications – in real time.
Help content changes progressively with user action
Minimal text, animated clips show how to do the next step
Combined with direct tooltip access, see Integrated help concept speeds access to user information »
"We really like your ambitious approach to solutions which might not be easy to implement but are always feasible. We sense an innovative, constructive, and enjoyable cooperation. CAPE projects run smoothly and untroubled." Client: Head of User Documentation
"You made the interface more human." Radiologist, Shanghai