An information platform for
everything the customers need
Why have relevant customer and user information scattered about in different formats, media, devices,
help desks? Clients asked CAPE and they came up with a new concept, integrating a fully-equipped
information platform into the software interface of Computed Tomography scanners.
Solution:
Complete customer documentation in electronic format
Help desk FAQ
Multimedium workflow training units
Direct online access to relevant customer information, support center and download center
Benefit: Tentatively reducing the need for contacting the application helpline
"We're excited; this is what we were waiting for. It supports us in training our staff and instructing
new employees." End user: Head of Technicians, large clinic, New York City
