Integrated help concept speeds
access to user information


Siemens Healthcare's innovative image processing software syngo.via won the prestigious iF communication design award 2010 for its product interface. The new integrated help system is based on a concept created by CAPE.

Solution:

Step 1. "Tooltip" on interface element explains basic meaning


Step 2. "Extended tooltip" adds conceptual information and prerequisites


Step 3. "More" links to the help window, providing in-depth information within a workflow-oriented description


Benefit: Quick context-sensitive access to relevant user information without the need to search through the extensive 'online' help


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